01/12/2024
(GMT+8)
When you use MX99’s main-domain, subdomains, or links connected to MX99’s social media pages, and software applications that are officially operating under MX99 and/or owned and registered by MX99, you accept that you have understood and agreed to the Terms and Conditions.
As a new member on MX99, the Terms of Use should be read, understood, and accepted by you before completing your account registration. MX99 holds power to modify and/or suspend any part of the Terms and Conditions without giving prior notice to the members.
Players have the sole responsibility to read, understand, and accept the related rules and regulations governing the use of MX99. These rules include – but not limited to – General Terms and Conditions, Rules for each Game, and Rules for each Service. Players are advised to read the Game Rules on the Information button that has been made available on MX99 casino game settings.
Players have a sole responsibility to find out whether they are legally permitted to become a member of and/or participate on MX99 website and other related products. MX99 is not accountable for any consequences that players face after breaking local laws regarding membership and/or participation on the gambling site.
All new players are mandated to submit correct details during registration. Also, it is mandatory to submit a valid form of identification. This information is used as part of the Know-Your-Customer Procedures.
All new players have to choose their preferred currency during registration. After registration, new players may not change the currency.
MX99 reserves the right to provide different banking options to dispense and receive funds on behalf of the management.
On MX99, users may have only one account. If an additional account is found with the same person, it shall be subjected to a temporary ban or permanent ban. MX99 will forfeit any cash balance and pending winnings on any suspended or banned accounts.
Users below the age of 18 are refrained from registering on MX99. MX99 reserves the right to verify proof of age from a new MX99 member through our support team. Also, the support team holds the right to place any account(s), in question, under suspension while performing age verification.
Be it on the main-domain, sub-domain, or related URLs and software registered, operated, or owned by MX99, players from the following countries are restricted from registering or accessing MX99 casino products: United States of America, Taiwan, Hong Kong, Singapore, and the Philippines. No verifiable transaction coming and/or going through the countries will be allowed. Also, the accounts shall be placed under suspension with the subsequent investigation if need be.
Players have the sole responsibility to determine whether their local laws and authorities permit his/her membership or participation on MX99.
By signing up on MX99, you accept the risk of losing the deposited money when you bet with real funds while playing real-money games or bets.
No player shall involve in fraudulent activities, including events to defraud MX99, fixed matches on MX99, and/or any other illegal activities against MX99 and its members. Unlawful activities may include – but not limited to – the use of software-assisted tools, such as hardware devices and/or robots that may hamper the products and services of MX99.
Designated passwords by MX99 are the responsibilities of each player to secure. As long as a player provides the correct username and password on the login space, every bet placed is considered valid, regardless of the person that put in the details.
Whenever a player feels that his/her account security is compromised, he/she is obligated to modify the password.
As a new or existing player, all members are advised to refrain from sharing their real-money account with others.
Players from restricted countries, including the United States of America, Hong Kong, Singapore, Taiwan, and the Philippines, are disallowed to perform registration, play games, or withdraw winnings on MX99.
For verification, all players must provide complete and accurate information. Players have the sole responsibility of notifying MX99’s support team if there is a need to modify personal details.
Players are held accountable for any related taxes to their winnings according to their specific local laws.
MX99 holds the right to put any account under suspension or ban without notifying the affected player. This right involves forfeiture of current balance and pending winnings in the account, in question, if:
MX99 shall have the right to hold the owner of a suspended account(s) legally responsible for any incurred debts, losses, or expenses. The player, in question, accepts not to hold MX99 accountable for any similar claims.
MX99 holds the right to ban any accounts temporarily or permanently after being suspected of multiple ownership. This right includes forfeiture of all wagers, promotions, and winnings associated with the account without prior justification or notification.
During the opening of the account with MX99, players are expected to choose their preferred currency. The following currencies are acceptable on MX99:
Should a player make a withdrawal request in a case where a deposit has not been made at least once, MX99’s system will automatically decline it.
Unless otherwise granted in a MX99 promotion, every player’s deposits are subjected to 1x turnover. In other words, a player has to turn over his/her deposit amount at least once prior to making a withdrawal request. In a case where the deposit value is not wagered in full prior to submitting a withdrawal request, MX99 may include charges to run the withdrawal request.
A withdrawal fee associated with an incomplete deposit turnover may be collected from relevant bonuses won by the player in question.
In a case where no applicable bonuses or winnings exist, MX99 will deduct the withdrawal fee from the amount requested by the player.
Players are allowed to bet only after completing the deposit process. The deposited amount will reflect on the player’s casino wallet.
Depending on a player’s preferred payment platform, bank transfers may attract extra charges. A player agrees that all charges related to deposit transactions will be paid by the player.
All deposits are to be used solely for using services and products on MX99. MX99 holds the right to close or suspend any accounts if the Fraud Team detects that the deposit in a player’s casino wallet is being used for illegal activities. Once an account is suspended or banned, all associated winnings and bonuses will be forfeited.
In a case where a mistake occurred due to transaction errors or an amount credited is beyond the amount deposited, MX99 reserves the right to deduct the excess amount. If the player has used the difference between the two values, MX99 holds power to claim the used amount via the winnings or bonuses earned by the player.
A player can only withdraw to the registered accounts under the player’s MX99 casino account.
MX99 will transfer withdrawal requests to only the same account used for depositing funds into the casino account.
For withdrawal purposes, players have to submit their login details to access their accounts and choose the withdrawal option on MX99. Withdrawal amounts will be removed from the current funds in the player’s account when placing the request.
MX99 provides an option that allows players to terminate withdrawal request should they choose to do so before completing the withdrawal process.
MX99 holds the power to request extra fees from players should MX99 incur chargeback fees from the payment platform(s).
Withdrawal may incur charges, depending on a player’s preferred method. Considering that MX99 doesn’t ask for withdrawal fees, all fees related to withdrawals are charged by the bank. Thus, MX99 advises players to learn about applicable fees from their respective bank or payment platforms.
Reports on winnings or losses for tax purposes are to be provided by the players.
MX99’s promotions and bonuses are limited to a single player with a specific IP address, bank account, email address, telephone number, and household.
MX99 holds the right to terminate or suspend the provision of promotional offer to any player without prior notice or reason.
Only verified accounts and players with at least one deposit can enjoy promotions and bonuses from MX99.
Players have the sole responsibility to read, comprehend, and agree to the specific Terms and Conditions that apply to the promotional and bonus offers before partaking. MX99 shall deliver appropriate sanctions should any player breach the Terms and Conditions associated with specific promotion or bonus.
Alongside the Game Rules, which are associated with specific products, the Terms and Conditions of MX99 applies to every bet.
MX99 holds the sole power to put any bet or fixture under cancellation or suspension at any time for whatsoever reason. Furthermore, MX99 holds the right to place any sports bets or other casino products under a temporary ban without prior notice or reasons.
In a case where there is a discrepancy between the winnings and the amount credited to the players’ account, MX99 holds the right to void, recalculate, or modify the bets placed by a player. Any other unpredictable human and/or technical errors shall be treated under the same policy, should there be any. This policy may apply in the following cases:
MX99 holds the right to call an event’s planned kick-off time as the match’s official “OFF” if an official for an event is absent. If an event has already started and the bet is accepted, it will stand, provided that the outcome is unknown as at the time of placing and accepting the bet. However, MX99 holds power to cancel a bet and/or any winnings that come out of the game, provided that the outcome is known as at the time of placing and accepting the bet.
In a case where the MX99 team believes that a bet was placed after the result is known to the player, MX99 reserves the right to cancel the live play bets and/or winnings.
MX99 holds the right to place an account under suspension or ban if the MX99 team believes that the member participates using a coordinated effort to scam MX99 and its relevant systems. MX99 shall forfeit the winnings from the bets.
Players have sole responsibility to ensure that they place a bet as they deem fit as confirmed bets cannot be terminated.
MX99’s system will only accept and confirm bets placed by a player having sufficient funds. If a player collects illegitimate funds from another account, the stakes will be voided. The same policy applies to funds that have been invalidated because of technical errors or incorrect crediting.
MX99 and the player accept that the system’s transaction logs shall be used to settle any dispute that arises, and the decision will be binding and final.
The amount of winnings per day are subjected to the rules and regulations of MX99. Players can find the rules and regulations on the FAQ section of the website.
There is a limit of 180,000 USD (or the equivalent value, depending on a player’s preferred currency) for sports bets payout.
To facilitate MX99’s website operations, MX99 has stated how the player’s information is collated and used under the privacy policy.
Players hereby acknowledge and agree that MX99 uses personal information for the purpose of facilitating the operation of the website.
MX99 only applies the player’s information to allow the player’s involvement in the products and promotions of the website.
Players hereby acknowledge and accept that MX99 can share relevant information with partnered providers for the purpose of payment, game access, and other operations. The sole purpose of sharing personal information is to facilitate the general operation of MX99’s website and systems. Furthermore, MX99 may use player’s data for the following operations:
MX99 support representatives may reach out to players through the following channels: Email correspondence, SMS, and phone call. For the purpose of security or training, voice calls may be recorded. The recording may be used for dispute resolution or clarification of any inquiry.
Players hereby acknowledge and agree that the MX99 website may use cookies.
MX99 holds the right to modify and update the Privacy Policy without sending prior notifications to players. Any changes made to the Privacy Policy page become effective with immediate effect.
MX99 holds the right to releases reports about winnings on the website, which may include a username and the amount won.
The policy governing the betting procedures for MX99 casino products and offerings shall be explained in this section. If any error is found in the betting transactions, MX99 holds the right to terminate or correct the bets. This policy may be applicable in the following cases:
MX99 will not be accountable for any losses, expenses, or damages, directly or indirectly, incurred while using MX99’s website, its sub-domains, related URLs, and its contents. This may include – but not limited to – video streaming issues, internet errors, server disruptions, downtimes, and other technical interruptions that may directly affect game performance.
If a player experiences sub-optimal connectivity, poor internet connection, and desktop/mobile issues, MX99 cannot be held accountable.
MX99 will not be held responsible for refunding players; should incorrect results arise due to human or technical errors.
A bet shall stand and be subjected to the match result if, after confirming and accepting a bet, players experience any technical failure. The transactions tab are designed to allow players to check the state of their bet, should they choose to do so.
All bets shall be voided if the casino system malfunctions automatically.
MX99 will not be held accountable if players encounter an error relating to RNG, progressive jackpots, or payout matrixes in a specific game.
Should a player experience desktop/mobile malfunction, internet connectivity issues, power interruptions, or application glitches, all confirmed and accepted bets would stand. Should players choose to view their results, they can consult the transaction tabs.
All bet shall be voided if the casino system malfunctions automatically.
Players are restricted from using third-party programs in MX99 products involving RNG systems. This policy applies to free games and real-money wagers.
MX99 is not accountable for any losses, expenses, or damages directly or indirectly incurred while using MX99’s website, its sub-domains, related URLs, and its contents. This may include – but not limited to – video streaming issues, internet errors, server disruptions, downtimes, and other technical interruptions that may affect game performance directly.
All bets involving inaccurate results, which have been posted, and disputes will be voided.
If incorrect information about a posted bet before the start of an event such as live plays emerges, MX99 will instantly rectify the errors.
Should a player experience desktop/mobile malfunction, internet connectivity issues, power interruptions, or application glitches, all confirmed and accepted bets would stand. Should players choose to view their results, they can consult the transaction tabs.
If a bet is accepted after an event has started officially, the bet will be considered void.
As shown on the website, MX99 holds an exclusive right over the brand name, logo, tagline, and casino systems. Any unauthorized use of the brand name, logo, taglines, and casino systems, as shown on the website, will be subjected to legal proceedings.
Players may be asked to download MX99 software or applications to access MX99’s products and services. A third-party associate of MX99 may require players to acknowledge and accept their Terms and Conditions before using their products and services. MX99 will not be held accountable for any and/or all liabilities concerning the use of services/software from any third-party associate. MX99 encourages all players to choose or not to use the third-party associate’s services if their Terms and Conditions are not convenient for you.
Only the software that is explicitly provided on MX99’s website, its subdomains, and related URLs should be used by the players to access and play in MX99’s systems, products, and services.
Players are restricted from modifying, reproducing, or copying the source code, software applications, and other casino content belonging to MX99. MX99 strongly prohibits players from bypassing the website’s security systems. This policy applies – but not limited to – the use of bots.
Players accept that MX99 holds an exclusive right over the software provided on the casino site. Furthermore, every third-party software, which is licensed to MX99, is viewed as a proprietary product. Players do not hold any intellectual property rights over the MX99 and associate’s software and systems by using the software and systems.
MX99 does not promise that its software and systems will meet every player’s expectations, including the software licensed to MX99 by a third-party.
MX99 will not be held accountable for any errors in its system, features, and other related software. MX99 holds power to remove or suspend any troubling aspects of the systems that affect a player’s experience.
MX99 works to provide a 24/7 service to players on its websites, subdomains, and related URLs. MX99 will continue to work towards making its websites and products available.
MX99 is not responsible for any damage or loss incurred due to viruses, distributed denial-of-service attacks (DDOS), and malfunction in hardware/software that negatively affects the operation of MX99.
MX99 is not responsible for any cost, losses, expenses or damages, incidental or otherwise, indirectly or directly, incurred due to the player’s use of the website, systems, and related products.
MX99 does not guarantee the accuracy of every information displayed on the website, its subdomains, and other relevant URLs.
Players have the sole responsibility of determining the risk of their participation and/or membership on MX99.
Players hereby accept not holding MX99, its management board, staff, partners and associated providers, for any damage, expenses, loss, or other liabilities incurred directly or indirectly from their use of systems and products offered by MX99.
MX99 performs under relevant regulations and complies with strict data privacy laws. MX99 will not share personal data with any unauthorized third-party or service provider. High-security encryptions are used to secure any information shared with MX99’s associates.
MX99 holds the right to provide personal information to authorized and relevant third parties to enable integral services for players’ gambling experience.
MX99 holds the power to choose not to provide membership to any and all individuals who are reasonably suspected of having bad intentions towards MX99’s products, services, and players. This policy also applies to previous members holding a verified record of scamming MX99 and its associates.
